Help Center
How can we help?
Answers to common questions. Can’t find what you need? Our team is one message away.
Getting started
What is PBridge?+
PBridge is a global career platform. You can find remote and full-time jobs, have our team apply on your behalf with the Career Accelerator, earn verifiable PBC certifications, and take on freelance work protected by SafeHold™ escrow.
Is it free to join?+
Yes — creating an account and browsing jobs is free. Some services, like the Career Accelerator and certifications, are paid. Pricing is always shown before you commit.
Which countries do you serve?+
Talent and clients worldwide. Our job board carries live roles across dozens of countries, updated daily, and freelancing and hiring work globally.
Jobs & the Career Accelerator
Where do the job listings come from?+
Directly from employers’ own career feeds and applicant-tracking systems, refreshed daily. You can apply yourself, or have our team do it for you.
How does the Career Accelerator work?+
A dedicated team rebuilds your CV, targets roles that fit your goals, and submits applications on your behalf — tracked end to end. Full scope is in the Service Agreement.
Do you guarantee a job or interview?+
We commit to the work described at purchase — CV, targeting, applications, and tracking — not to a specific interview, offer, or visa outcome, which depend on employers. We’re upfront about this so you can decide with clear expectations.
Certifications
What is a PBC certification?+
A project-based, QR-verifiable credential across four tiers (Foundational, Associate, Professional, Specialty). It gives employers real proof of skill they can verify in seconds.
How do employers verify a credential?+
Every credential has a unique ID and QR code linking to a public verification page. See Verify a credential.
Payments, escrow & refunds
How do payments work?+
Freelance payments are held in SafeHold™ escrow and released when work is delivered and approved. Details are in our Escrow Policy.
Can I get a refund?+
Refund eligibility depends on the service and timing — see our Refund Policy. If you were charged in error, email support within 24 hours.
How do I cancel a subscription?+
Anytime from your account settings — no lock-in, no cancellation fee. Your plan stays active until the end of the current billing period.